Privacy Policy

Welcome to Our Generation Sales Shop, your trusted partner in imaginative play! At dollworldshop.com, we are committed to protecting your privacy and ensuring a secure and delightful shopping experience for our global community of doll lovers. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our site, you agree to the practices described below.

1. Information We Collect

To provide you with a seamless checkout and personalized experience, we may collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you place an order or create an account.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed securely through encrypted gateways. We do not store full payment card numbers on our servers.
• Technical Data: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.
• Communication Data: Records of correspondence if you contact our customer service team at [email protected].

2. How We Use Your Information

We use your data to enhance your shopping adventures and ensure operational efficiency:

• Process orders and transactions for doll accessories, clothing, playsets, and other products.
• Provide customer support and respond to inquiries.
• Improve our website functionality, product offerings, and user experience.
• Send order confirmations, shipping updates, and promotional communications (if you opt-in).
• Prevent fraud and enhance security measures.

3. Sharing and Disclosure of Data

We value your trust and only share your information when necessary:

• Service Providers: We work with trusted third parties (e.g., payment processors like PayPal, shipping carriers) to fulfill orders and operate our website. These partners are bound by confidentiality agreements.
• Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger or sale, customer data may be transferred to the new entity, subject to this policy.

We do not sell or rent your personal data to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority. We implement industry-standard measures to safeguard your information:

• Data is stored on secure servers with limited access.
• We use SSL encryption during checkout and for all data transmissions.
• Payment details are handled by PCI-compliant processors; we do not retain sensitive card data.
• While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously update our practices to address emerging threats.

We retain personal information only as long as necessary for business purposes or as required by law.

5. Your Rights

As a valued customer, you have the right to:

• Access, update, or delete your personal information stored with us.
• Opt-out of marketing communications at any time by clicking the unsubscribe link in emails.
• Object to certain data processing activities or request data portability.
• Withdraw consent for data collection, though this may impact your ability to make purchases.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for site functionality, such as maintaining your shopping cart during checkout.
• Analytical Cookies: Help us understand how visitors use our site (e.g., pages viewed) to improve design and content.
• Marketing Cookies: Used to display relevant ads based on your interests (you can manage preferences via browser settings).

You can control cookies through your browser options. Note that disabling cookies may affect site performance.

7. International Data Transfers

We serve customers globally (excluding parts of Asia and remote areas). Your data may be processed in the United States or other countries where our service providers operate, but we ensure adequate protection through contractual safeguards.

8. Children’s Privacy

Our products are designed for children and collectors, but our website is not directed at individuals under 13. We do not knowingly collect data from children without parental consent. If you believe a child has provided us with information, contact us immediately.

9. Changes to This Policy

We may update this policy periodically to reflect changes in practices or laws. The revised version will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance of the changes.

10. Contact Us

Thank you for trusting Our Generation Sales Shop with your doll adventures. We’re here to make your playtime joyful and secure!

Happy Playing!
The Our Generation Sales Shop Team