Welcome to Our Generation Sales Shop, where we bring the magic of imaginative play right to your doorstep! We understand that when you order one of our beautifully crafted fashion dolls, doll clothing, accessories, or dreamy dollhouses, you’re eager to start creating stories and adventures. That’s why we’ve designed a delivery process that’s reliable, affordable, and tailored to meet the needs of our global community of doll lovers, collectors, and families.
Shipping Options
We offer two convenient shipping methods to ensure your perfect doll or accessory arrives safely and on time:
- Standard Shipping (via DHL or FedEx):
- Cost: $12.95
- Delivery Time: 10-15 days after dispatch
- Ideal for those who want a balance of speed and affordability. Perfect when you’re excited to gift or play sooner!
- Free Shipping (via EMS):
- Available on orders over $50
- Delivery Time: 15-25 days after dispatch
- Great for bigger orders—like doll playsets or furniture—where you can enjoy free shipping while still receiving quality service.
Note: We ship internationally to share the joy of creative play worldwide! However, we are unable to deliver to a few remote areas and parts of Asia due to logistical constraints. Please check during checkout if your region is eligible.
Order Processing
After you place your order, our team carefully prepares your items with attention to detail—just like the quality you expect from Our Generation products! Orders are typically processed within 1-2 business days. You’ll receive a confirmation email with tracking information once your package is on its way.
Returns & Exchanges
We want you to be completely delighted with your purchase. If for any reason you’re not satisfied, we accept returns within 15 days of delivery. Please contact our friendly customer service team at [email protected] to initiate a return.
Why Choose Us?
At Our Generation Sales Shop, we’re committed to inspiring creativity and fostering joy through play. Our delivery policies reflect our dedication to customer satisfaction, making it easy and affordable for you to access our curated collections—whether you’re a parent, collector, or gift-giver. From doll carriers to styling heads, we ensure every product is delivered with care, so the magic begins the moment your package arrives!
Thank you for trusting us with your doll adventures. We can’t wait to be part of your storytelling moments!